国开20春《管理英语2》形考答案

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。
题目1
满分10.00
题干
—                      ?
—Twice a week.
选择一项：
A. How often do you use our company’s product
B. When did you buy our products
C. What did you buy in our company
题目2
满分10.00
题干
— Our company is doing a customer service questionnaire .May I take you a moment?
—                      .
选择一项：
A. It doesn’t matter
B. By all means
C. I have no idea
题目3
满分10.00
题干
— Thank you very much for answering our questions. It really helps our market research a lot.
— ________________
选择一项：
A. I am sorry to hear that.
B. It’s my pleasure.
C. I don’t think so.
题目4
满分10.00
题干
You need to _____ those questionnaire papers for your company.
选择一项：
A. hand out
B. hand in
C. hand on
题目5
满分10.00
题干
Customers  ______ refuse to filling the questionnaire are not permitted to buy the product.
选择一项：
A. what
B. which
C. Who
题目6
满分50.00
题干
二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Questionnaires: Advantages & Disadvantages
Every coin has two sides and questionnaires are no different. With questionnaires, the advantages outweigh the disadvantages.
Advantages of Questionnaires
Compared to face-to-face interviews, questionnaires are cheaper for
collecting data from a large number of respondents. Also, questionnaires are easy to analyze, and computer software can easily complete data entry and make tables for nearly all surveys. Questionnaires are familiar to most people as nearly everyone has had some experience completing one. Questionnaires reduce bias when there are no clues to affect the respondents.
Disadvantages of Questionnaires
One main disadvantage of questionnaires is the possibility of low response rates which reduces our confidence in the results. Another disadvantage is they provide little flexibility for the respondents. What’s more, many times the respondent is not the same person you sent the
questionnaire to. Finally, questionnaires are not suitable for some people. For example, a survey to a group of poorly educated people might not work because of reading problems.
1. The advantages of questionnaire are more than disadvantages.回答TF
2. Questionnaire is the cheapest way for collecting data from respondents.回答TF
3. Questionnaires have the advantage of being analyzed easily through the computer software.回答TF
4. Questionnaire is suitable for everyone.回答TF
5. The respondent is usually the same person you sent the questionnaire to.回答TF